Last updated: February 2026
Snolly is currently in BETA testing. This means:
DO NOT use Snolly in production ServiceNow environments without thorough testing. By using this beta software, you acknowledge and accept these risks.
By accessing and using Snolly ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.
Snolly is an AI-powered web application designed for ServiceNow developers. The Service operates on a Bring Your Own Key (BYOK) model and provides:
You must create an account to use the Service. You agree to:
We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent or illegal activities.
You are responsible for providing and managing your own API keys for third-party services (Claude/OpenAI) and ServiceNow credentials. You agree to:
You agree NOT to:
Snolly operates on a Bring Your Own Key (BYOK) model. During the beta period, the Snolly platform is completely free to use with no usage limits.
You are responsible for all costs from third-party AI providers. When you use Snolly, your prompts are sent to the AI provider via your OpenRouter API key. You pay the provider directly for the tokens consumed. Snolly does not add any markup to these costs.
We reserve the right to introduce optional paid tiers with additional features in the future. Beta testers will be notified well in advance of any changes.
Snolly and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
You retain all rights to any code, data, or content you create using the Service. However, you grant us a limited license to process your requests and provide the Service.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee that the Service will be error-free, secure, or always available.
AI Disclosure (EU AI Act, Article 50): Snolly uses artificial intelligence (large language models) to generate responses, code, and recommendations. All outputs are AI-generated and should be treated as suggestions, not authoritative instructions.
AI-generated code and responses may contain errors, inaccuracies, or hallucinated information. You are solely responsible for reviewing, testing, and validating any code or advice before using it in production environments. Snolly does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.
We are not responsible for any changes, deletions, or damages to your ServiceNow instance. Always review actions before executing them.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.
Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified terms.
You may terminate your account at any time by contacting us. Upon termination:
These Terms shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us:
Email: support@snolly-ai.com
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Snolly regarding the use of the Service.